Delete your Maintstra account
You can request account deletion without installing the app.
In the app
With a registered account, open Me > Account & security > Delete account. You can export your personal data first. Company owners must transfer ownership or dissolve the company before deletion.
Without the app
Email support@maintstra.com from your registered email address with the subject Delete my account. We will delete your account within 7 business days and reply to confirm. We may need to verify that you own the account. Do not send your password.
What happens to your data
Deletion removes your account, sign-in identifiers and eligible personal records from the active database. Private stored photos, videos and files are queued for deletion, normally within 30 days; residual encrypted backups may take up to 90 days to rotate out.
Company-owned records and evidence, or records required for legal, safety or audit purposes, may be retained as described in our Privacy Policy. For company-owned field evidence, login identifiers and account links are removed; the capture-time performer name remains marked as an account-deleted record.
Cancel subscriptions separately
Cancel your subscription in App Store or Google Play. Deleting your Maintstra account does not cancel a store subscription.